HarborSky Travel & Tours ("we," "our," or "us") is committed to protecting the privacy of your personal information. This policy outlines how we collect, use, and safeguard the information you provide to us when using our services.
1. Information We Collect
We collect personal information necessary to provide and manage your travel bookings, including:
- Contact details (name, email address, phone number, physical address).
- Passport and visa information, as required by travel suppliers.
- Payment information (credit card details, which are processed securely and not stored after transaction).
- Travel preferences and special requests (e.g., dietary needs, seating, medical conditions).
2. How We Use Your Information
Your information is used to:
- Process and confirm your travel bookings (flights, accommodation, tours).
- Communicate with you regarding your itinerary, changes, or services.
- Send marketing and promotional materials (only with your consent).
- Improve our services and personalize your experience.
3. Sharing Your Information
We share your personal information only as necessary to facilitate your travel arrangements, primarily with:
- Airlines, hotels, cruise lines, and other essential service providers.
- Payment processors for billing purposes.
- Government agencies, only when required by law or to ensure traveler safety.
For any questions about this Privacy Policy, please contact us at [email protected] or call our office at Shop 5, G/F, Ocean View Arcade, 25 Nathan Road, Tsim Sha Tsui.